How do I sell on Jabula?

  • Get started with a free account here if you do not have one already.
  • Click Post Ad and start filling your Advert details.
  • A perfect advert is considered to have a proper title, a clear description of what you are selling, the price of the item and images of the item.
  • Your advert will be published once the moderation process is done.

How do I purchase credit bundles

Upgrade your listings for better visibility using our membership packs.
Purchasing membership packs can be done in 5 easy steps.

  • Go to your “My Account” dashboard and select membership packages.
  • Select a package option that suits your business needs and select “purchase this”.
  • Deposit respective amount to either bank or Mpesa as instructed.
  • After you complete making your payment, we will review your request and update your account immediately.
  • Now enjoy the wonders and accurate visibility of ads on top of every category and also shared across our social media platforms.

What is the advert approval process?

  • If you post an ad with the right quality, the ad will go straight live.
    A proper title, a clear description of what you are selling, the price of the item and images of the item.
  • Approval time for business hours is up to a max of 2 hours and outside working hours up to 8 hours excluding weekends.
  • Once your advert is live, you will receive a notification email from us.
  • If your advert is rejected, you will receive an email from us with the reason why. Please edit your ad and re-submit it for approval.
  • All your adverts will be in your Seller Dashboard.

How do I contact a seller?

  • Jabula Classifieds is an online classifieds and does not sell the items on the site.
  • To buy something that you like, you can contact the seller directly in different ways.
  • You can call the seller directly via a mobile phone number provided.
  • Use the Send message option if you want to email the seller.

How do I report fraud/scam or other suspicious items?

  • Each advert has a Report This Ad tab. Click on that immediately and indicate the reasons in the comment box as to why you are reporting that particular advert. We will receive the report and commence action immediately.
  • You can also send the advert ID on our Facebook page or send an email to [email protected] or you can simply reach us on any of the numbers at the bottom of the page and someone will respond to the query immediately.

Last updated on 31-03-2020 at 1204 am